Feedback

BPP aims to achieve the highest standards in training and professional education. We welcome feedback that helps us towards this aim. Please use the form provided below to send us your comments and ideas.

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BPP aims to achieve the highest standards in training and professional education and we aim to continually meet or exceed your expectations. If you have experienced a level of service that falls below this standard, please inform us following the procedure outlined below.

Complaints Procedure

1. You can register a complaint in writing, by fax, by email or by telephone.

BPP Professional Education
5th Floor Boulton House
Chorton Street
Manchester
M1 3HY

Email: putitright@bpp.com

2. Please provide us with as much information to will help us to respond to your complaint efficiently (for example, booking reference, delegate name, course title, venue etc.)

What happens next?

1. We will reply within 48 hours from receiving your complaint. If it is not possible to provide a full reply by return, we will give an interim response and indicate the steps that are being taken to deal with your complaint, when you should expect a reply and from whom.

Membership Scheme

You and your firm could be saving £000's on your CPD training. Find out how to join our membership scheme and receive immediate benefits.

Tailored training

We can tailor any of our public courses to meet your needs as well as providing completely bespoke training solutions. Learn more about tailored training.

Special Assistance Policy